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Infrastructure Services Case Study
The challenge
A Canadian retail giant wanted to install a High Availability system for the back end server and databases. The
technology was very complicated. Customer would like to extend the implementation time over 3 months and
maximizing their internal resources for testing (integration and regression).
The solution
Gradient has certified database and system consultants who have set up similar systems. Understanding the
customer requirements, Gradient offered a project plan which did not require the customer to pay for time during the
testing period.
The benefits
• Customer has implemented a HA system which increased their availability and helped them meet their SLA
(Service Level Agreement) with their customers.
• Customer achieved 60% cost savings and was able to deploy the project on-time and was able to maximize their
internal resource utilization.
